We give 100% satisfaction guarantee. I can assist you during your buy, even provide you more images and information, but we do not refound.
For shipping damage or lost, you can always afford insurance, let us know if you want to insure your shipment, otherwise we can not take responsibility for what happens during shipping trayectory.
In case of any concern or complaint, please contact us at: info@olgamacrinscaia.com.